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Why Did Publishing Fail?

Most of the time publishing just works, but occasionally a publish does not complete. Here are the causes the support team sees most often and what to do about each.

A build error

Behind the scenes, Kite builds your site before it goes live. If that build hits an error, publishing stops, and the editor shows the error with a Fix with assistant button.

What to do: Click Fix with assistant. Kite reads the build error and repairs it. If you know what you changed just before the failure, mention it in chat, since recent edits are the usual trigger.

A transient failure

Sometimes a deploy fails for reasons unrelated to your site, such as a brief hosting hiccup.

What to do: Make a small edit and publish again.

How to recover

  1. Click Fix with assistant if the editor offers it.
  2. If the publish fails again, describe your most recent changes in chat and ask Kite to fix the build.
  3. Publish again and give the deploy about 40 seconds to complete.

If it keeps failing, contact support

Open Chat with us in Kite and include:

  • Your project name or kite.space URL.
  • What you changed just before the failure.
  • The exact error message, if you can see it.
  • The approximate time the failure happened.