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Editor Frozen or White Screen

Sometimes the Kite editor stops responding partway through a task. It's usually waiting on a request that hasn't finished, or your browser session needs a quick reset. Your work is saved separately, so these steps are safe to try.

Symptoms​

  • The editor shows a white or blank screen.
  • Kite is stuck "thinking" and never finishes.
  • The chat or command box is frozen and won't accept input.
  • You see a message like "Please wait for the current request to finish."
  • You see a stream error or an "app crashed" message.

Cause​

Most often the editor is mid-request — it's still processing your last instruction and has locked the input until that finishes. Other times it's a temporary connection drop or a stale browser session. In rare cases a request gets stuck and the project needs to be unlocked on our end.

Fixes — try these in order​

  1. Wait for the current request to finish. If you just asked Kite to make a change, give it time to complete. Large edits can take a little while, and the box unlocks on its own when it's done.
  2. Refresh the page. If nothing is moving, reload the browser tab. This usually clears a white screen or a stuck "thinking" state.
  3. Reopen the project. Return to your dashboard and open the project again for a fresh session.
  4. Check your internet connection. A dropped connection can cause stream errors and freezes. Reconnect to a stable network and refresh.
  5. Try a different browser or disable extensions. A private/incognito window rules out extension conflicts.
  6. Contact support to reset. If the editor stays locked — for example, it keeps saying "please wait for the current request" even after refreshing and reopening — contact support so we can reset it for you. Include your app URL, what you were doing, and a screenshot.
Your work is safe

A frozen editor or a crash message doesn't delete your site. Your project is stored separately from the editor window, so refreshing or reopening won't lose your progress.

Recover after a bad edit​

If the editor froze right after a change you didn't want — or you want to roll back to how things were before — see Undo Changes & Version History.