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Asking Kite to Do Something

Kite offers work on its own, and it does whatever you ask. This page covers how to make a request and how to give feedback that gets you a better result.

Make a request​

Mention Kite in a channel, or send it a direct message, and describe what you want in plain language. For example:

@Kite draft a comparison page against Acme Scheduling, focused on clinics with more than one location.

@Kite our sign-ups from the pricing page dropped last week. Find out why and fix it.

@Kite add a testimonials section to the homepage using the three quotes in this thread.

Kite replies in a thread, does the research or drafting, and posts the result there. In channels set to follow threads automatically, you do not need to tag Kite again inside a thread it is already part of.

Email Kite​

Every team has an address of the form teamslug@kite.space. Email it and the message becomes a conversation with Kite, the same as a Slack thread.

What makes a good request​

  • Say what outcome you want, not the steps. "Get more clinic managers to book a demo from the pricing page" is better than a list of edits.
  • Name the audience. Kite writes differently for a founder reading a newsletter than for an IT buyer reading a product page.
  • Point at specifics. Name the page, the section, the competitor, or the channel.
  • Share what you already have. Paste quotes, data, or links in the thread. Kite works from them.
  • One request per thread. Keeping each piece of work in its own thread makes feedback and results easy to follow.

Give feedback​

When a draft is close but not right, reply in the thread with what to change:

Keep the structure, but lead with the time saved at the front desk instead of the feature list.

Shorter. Cut the second paragraph and end on the call to action.

Kite revises and posts again. Specific feedback gets better revisions than "make it better."

Ask questions​

You can also ask Kite about your business or its own work:

@Kite what did the comparison page do for traffic this week?

@Kite who are the top three competitors you found, and why those?

When Kite needs a hand​

Some jobs need a login or a two-factor code Kite cannot complete on its own. When that happens Kite hands the browser to you, you finish the step, and it carries on.

Credits​

Every conversation with Kite and every task it runs uses credits. A clear request that Kite gets right the first time uses fewer credits than several rounds of revision. See How credits work.